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Anonymous's avatar
Anonymous
8 years ago

"Oops. Something went wrong. Please retry later."

I got this message when watching ads, then I had no gems rewarded. I have also tried on using different devices like Ipad, android phone but they were the same. I hope someone could find out the solution, I lost so many gems. Thanks!

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  • Anonymous's avatar
    Anonymous
    8 years ago

    Haha, nice  comparison, now winning some gems its like playing lottery.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Indeed, almost not even worth to watch them anymore since they nerfed it to 5 gems per ad on top of "Oops. Something went wrong. Please retry later"...

  • BPRDHB's avatar
    BPRDHB
    Hero (Retired)
    8 years ago
    @SwempZ wrote:

    Indeed, almost not even worth to watch them anymore since they nerfed it to 5 gems per ad on top of "Oops. Something went wrong. Please retry later"...

    We'll see if they bump it back up if enough people aren't watching.  

    /fingers crossed

    BPRD

  • Anonymous's avatar
    Anonymous
    8 years ago

    I have this problem too. In addition, I had tried different connections and had make sure that this is not caused by the connection problem. I think they are cheating us and making us watching more ads!

  • Fruqvist's avatar
    Fruqvist
    8 years ago

    I am also having this problem. Sometimes I get the "Oops. Something went wrong" message but sometimes the screen just goes black after the ad and I have to restart the game. It happens about 50-75% of the times I watch an ad. It is getting extremely annoying. It is not only when watching ads for gems but also when I watch an ad to retry the daily challenge. Please fix this asap! 

    I am am playing on an iPad Air and my player ID is 1002307427992. 

  • BPRDHB's avatar
    BPRDHB
    Hero (Retired)
    8 years ago

    @Fruqvist I've started to experience a dark/blank screen after I push the circled X to close the ad on my iPhone.  What I found works is to exit the app, and re-enter it.  Might be a bit quicker for you to do this rather than to restart the app.

    BPRD

  • goddessbunny42's avatar
    goddessbunny42
    8 years ago
    Actually, this is happening to me right now:

    Game: Plants vs. Zomies Heroes
    Platform: Android
    Android Version: Nougat 7.1.2

    I get the Free Gems button on the main menu of the Heroes games, and then after the completion of the ad, I get the error as attached to this post. It started early this morning about 3 am-ish Eastern time.
  • Anonymous's avatar
    Anonymous
    8 years ago

    Before I could just earn gems by watching ads without problems. But just recently I get these "Oops"-messages too after watching an ad. Just yet I watched 5-6 ads which all resulted in me not getting my gems. This means that this problem is still not fixed, which is really a shame.

  • BPRDHB's avatar
    BPRDHB
    Hero (Retired)
    8 years ago

    Happened 5 times in a row for me this morning so stopped watching ads.  I can forgive 1-2 times out of 20 (sad that I accept this as the norm now), but when you lose 25% or greater, it's super

    frustrating.

    BPRD

  • BPRDHB's avatar
    BPRDHB
    Hero (Retired)
    8 years ago

    Up to 10 times today of watching ads, and not getting gem payout.  Tried restarting the app, waiting extended periods between views, made sure app was up to date, tried with cellular data instead of wifi.  Effing frustrating.  Must be trying to put a chokehold onto the hoarding of gems before S2 arrives.

    BPRD

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