When I try to start Plants vs zombies, I always get the same error message. It says I haven't activated the game, even though I was able to play it normally on Origin. I also have some ingame time. Any way to fix this?
Yep, hidden files were shown. I already had contact with the support 🙂 They told me to search in the forum 😞|
Community Manager@Kharthos I'm doing more searches on this but currently, either changing the language or deleting all of the license files is the only real workaround with this game.
That one error affects more than this game too. Even non-EA titles so I'm taking a look at those games and steps as well.
I have EA app on Windows 11 Home.
I want to play game "Plants vs Zombies Game of the Year Edition"
When I run it, an activator app shows with "Enter Product Key" button.
When I click it, I get an error that my computer is currently offline.
My computer is online on a very stable fiber connection. Browser and other apps work flawlessly.
Activator app, EA App and Plants vs Zombies executables are not blocked by Firewall.
I've tried reinstalling EA App and reinstalling the game.
I need help.
So I was downloading an update to the Sims 4 today - using the EA app of course.
Decided to launch Plants vs. Zombies - been a while but whilst waiting ....
Trying to launch the game it wouldn't and I was told to enter a product code.
Odd but OK I had the product code so entered it.
App then said I was off line and the app was not connected to the internet.
Tried reboot, restart computer, the EA app repair function; cleared the cache etc, - no joy. EA App declared I was still off line.
Then the app completed downloading the Sims update and I launched the game ....... despite the app being offline.
Motto: The Sims community is larger that the Plants vs. Zombies community and when the app breaks they EA a lot more stick.
Clearly the app was not offline, something has been broken in the app when it comes to launching Plants vs. Zombies.
Sigh
Community ManagerHey All,
The team is looking into this error again. As the normal troubleshooting steps for this had not worked and affected other titles again, we escalated it back for review.
Once we get an update on it, we will let everyone know!
Cheers!
Same problem now in March '24 - been months now!
Hey there, another one having the same issues. Customer support told me to search here....
Deleting the given dlf-file didn't help.
And no way am I going to re-install the game having a 73 Rounds Vasebreaker Record that would be lost! It took me ages to get there =) (no cheating, of course)
Here's a thought that has not come up, I think:
I've bought PvZ way back in the day on DVD but the version I've been playing the last few years was a free giveaway on Origin then.
Could this be a reason the game does not work anymore now we all have to use the EA-App?
My game data is in an Origins Folder on my D-drive, while the EA Data is on C.
Playing the German version. All other language folders in the PvZ-Folder are existent but empty.
I have the exact same problem. And tried the same things. Can someone help?
My Plants vs zombie keeps signing me in as blank, saying my product key is invalid and when I go to put it in the platform says I do not have internet connection. I do have internet and the EA platform is working fine with my other games. I have seen a few other complaints from people on this but do not seeing anyone actually getting assistance. I have also reported this problem through the app a few times but not have gotten a response.
It does not seem, that the support is going to help us soon.... I mean i understand that they don't put all their ressources on an 5$ game, to get their own DRM caused bug fixed... but not answering for a week isn't a good thing. One more time EA dissapoints me pretty much..
