plants vs zombies battle for neighborville crashing when it is opened

I've got the same problem too. So, here's my DxDiag.txt

não funciona

---

@LamarLD wrote:
@HexaTropgros Hey i fixed my problem guys! try starting origin as an adminstrator and then go to your gamefiles and open there the PVZBattleforNeighborville.exe as an adminstrator 🙂 I'm super happy that it worked i hope it does for you all too!

---

@yoyogemer976 

Does this help get you into the game? It seems to be working for some others on the forums.

But not working for me☹️

Already sent DxDiag.txt in this faq

@RiderrKek 

Your BIOS is from 2012. We've seen a lot of success from players avoid crashing when they update it, however you'll want to be extra careful when you're doing that process to avoid any problems for your PC. Seeing that it's from 2012, it's very possible updating that could resolve it if you've gone through a lot of the basic troubleshooting steps in the forums and link below.

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

Yes, bios is from 2012. BUT IT IS THE LATEST UPDATE! Every game on my computer starts perfectly, besides this game. Maybe problem is not from bios, don't you think?(I'm hinting at the developers)

@chrisct78gr  @RiderrKek 

We're gathering information from PC users in this post which is stickied at the top of the Tech Issues board.

The PvZ team is also using a Trello board to highlight what they're currently prioritizing. That can be found in the link below.

Trello Board

https://trello.com/b/x7uUvrqG/pvzbfn-tracker

@chrisct78gr 

Are you able to launch the game from another new or existing Windows user account as administrator? What you're describing is something related to admin permissions, anti-virus, or another program/software interfering with Origin/EAC when it is trying to launch. We stumble across this weekly for a variety of games.

Programs that Conflict with Origin

https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/