Playstation4 pre-order deluxe content for PSN sub-account?

Just to let everybody know, basically we have to either rebuy the deluxe edition, or we can do as EA or Popcap wants and buy their $10 deluxe upgrade dlc. Sony told me this was done by the developers specifically, that they did not want anybody to share the extra content which is why it shows that you didn't even purchase the deluxe edition on even the main account. It will only show that you bought the standard addition and now you can't get the $10 upgrade. It's a real saddening thing they have done here. 

Interesting - and very bad approach to their customers.

Is there any reason to believe the 10$ deluxe upgrade DLC will behave any differently? After all the original deluxe pre-order was a bundle of the game and the deluxe upgrade DLC.

If the deluxe upgrade DLC is available to all accounts (main + sub) then the original purchase was a blatant ripoff. If it's still restricted to the main account then it's not an upgrade and is still a ripoff.

It's a bad treatment of their loyal users either way.

Very frustrating.

I'm going through the same problem here with my version of PS4. I have my main account (PSN +) and my son the secondary.
I bought the pre order just to access the Z7. Nowhere I found the information that this item would be available only for the primary account. I felt cheated and my son is disappointed with this situation.

I wish EA rethink this.

@EIKERIOS  This information wasn't mentioned anywhere. Look at PRE-ORDER / DELUXE EDITION REWARDS FAQ - it points to this thread and was updated with this information only after the thread was "solved". I doubt many parents would have bought the deluxe pre-order for their kids (who are using sub-accounts) had it been known in advance. 

Frankly, I understand EA setting this up as consumables to avoid sharing the upgrades. Having said that, they do have the details of the main account as well as any associated accounts via ea.com and via PSN. Just hard is it to set up these consumables for the specific accounts? 

Bummer. Seeing there was a thread I was hoping there was an actual solution.

Sub accounts have caused me nothing but frustration and wasted time trying to work out why nothing works!!

Absolutely sick of this. Should have set my son up with a full account.

I too, have unfortunately run into this with my PS4 and copy of the Deluxe Edition. I think it's absolutely unacceptable as there is no indication whatsoever anywhere on the box or enclosed redemption code sheet that there are any limitations regarding the extra content. My 9 yr. old son paid the $70 on his own to get the game, and now he has nothing to show for it and no recourse towards receiving it as the EA rep I spoke to was adamant that they will not do anything for us regarding the matter. They even blamed it on Sony by saying that Sony were the ones who licensed the redemption codes to EA and thus the EA rep couldn't give us another code to use to receive what we paid for. Of course, that's a lie as the Sony rep I spoke to said it was entirely the publsher's decision as to how the codes and content work once being distributed. Overall, this whole thing is deceptive and unfair, and this is very likely the last EA game we ever buy, no matter how good it may be. Pure greed and nothing more.

Anyway, it may not do anything, but I just filed a complaint with my State Attourney General's office so that they are aware of this and can perhaps look into it and effect some kind of resolution. I've never done that ever before, but I think this is wrong. You may want to file complaints as well, because if they get enough of them and follow up with EA, EA may feel the pressure and make things right in the end.

I completely agree. The disappointment of my 2 children aged 10 and 8 years is deep and I can not do anything to fix it. I am Spanish and do not know how to file a complaint , but I'm sure this will be the last game of EA I 'm buying . What a shame !

I've been reading this thread since I'm also facing a similar issue. And I totally agree with all the consumers who are frustrated and angry. But I also understand why is it made this way.

So, EA made it this way to prevent others (by others I mean, anyone who isn't using your PS4) from logging into that PS4 and claiming the deluxe edition coins/characters to themselves. Then removing that account afterwards. That would mean that your friends could get the deluxe edition content by logging into your PS4 without buying it and that would make EA lose money this way.

But, I totally agree with everyone in here since EA DID NOT mention that in the PSN store page.
And for those who say that other games could have this or that. I'm sorry, but the majority of consumers are un-aware of such systems and methods.

I apologize for EA Jenni. But this is not an Acceptable Solution.

In my opinion, EA should patch the game and add an "additional content" in the store for those who purchased the Deluxe Edition. By downloading that "content" to your PS4, your main account + sub-accounts should benefit from all what Deluxe Edition has to offer. (I know that the problem I mentioned above could occur by this way too, but the majority of games do that).
Or, worst case scenarios, at least have the option to give it to one account only.

And let's not forget the pre-order bonuses.

@GammaX6 You are right about EA not letting anyone know in advance about this restriction; but let's face it, knowing the restriction, would you (or anyone else with a sub-account) buy the deluxe content or the pre-order? Exactly. 

However, you are wrong on the manner in which the extra content is (or should be) distributed:

• In order to purchase a digital copy you need a PSN account to access the PS store.
• In order to redeem your code provided with the physical copy you need a PSN account, again in order to access the PS store.
• In order to play the game you need a PSN account.

The extra content (deluxe & pre-order) is tied to the main PSN account used in the store (not even the account used to initially launch the game), and the content is not available to the sub-accounts controlled by this main account (although it should be). It has nothing to do with the actual, physical PS4. You can create extra local users but they each require their own PSN account to play. These accounts would not be getting the extra content unless they too purchase it.

Also, keep in mind that the content is delivered in a form of gift packs meaning it can only consumed once per account.

The real issue is EA decision to take the easy way out on what should essentially be a simple technical issue - for a managed (sub-)account  lookup the eligibility for the extra content of the managing account. The only interesting case here is a sub-account that is converted to a main account, in which case it should not be marked eligible for the extra content without making the purchase directly but will retain the content if it claimed it while being a sub-account (this is consistent with the delivery method).