PVZ: BFN Upgrades Won't Unlock
Help.ea.com sent me here. Please help. It's been many days. I've made multiple cases because nothing happens. My questions never get answered by the support team and it feels like this game has been 100% abandoned by everyone that could fix bugs. Yes, the 2020 update was the last one, but if you've paid for a product, shouldn't it at least work properly? So far my experience has been poor to get help with this issue. I have a feeling this will never get solved.
Product: Plants vs. Zombies: Battle for Neighborville
Platform: Sony Playstation 4
Please specify your platform model: Sony PlayStation 4 Pro
Please provide your Xbox gamertag or PSN ID: SankyuFox
In what game mode did the bug occur? Main Hub
Summarize your bug: When I promoted my Sunflower to elite, I did not get my upgrades for it, when I promoted it to super elite, I got the upgrades. I'm missing Full Bloom and Blossom upgrades.