PVZGW Multiplayer network issues

Question

I am unable to play PVZGW multiplayer anymore because of a "network" issue. I am able to connect to EA Servers and get to the multiplayer selection screen, but when selecting any multiplayer modes, Get "finding a great server" message then get a "Unable to connect, please check your network" error. This used to work just fine, then just started getting these messages about 2 weeks ago. Have opened a ticket with EA and it is currently being "escalated" for about a week now. All other games (Battlefront, Destiny, Call of Duty Advanced Warfare) play multiplayer just fine on the same PS4, so not likely a network issue. Even installed and played the PVZGW2 Multiplayer Beta and played it with no problems.&nbsp; Have provided UO Traces to EA proving that its not a network issue. Have uninstalled and reinstalled the game and still experiencing same issue. Does anyone else have any other ideas?

Answer

Just realized this was in the xbox forum... please disregard.

Answer

This same issue is happening to me on the Xbox 360 so it must be a problem with the servers.

Answer

We are having the same issue on PS4, but it says it has found a game for us to join but then the screen goes black and the little flower in the bottom right corner just spins and spins...what to do?

Answer

Having the same issue on my XBOX 1 . . . PVZGW2 error message regarding multiplayer! ☹️

mgrieve77 · Answer

Same exact issue here.&nbsp; Xbox One.&nbsp; I have run traces per their recommendation, as well as to the google.com server farm.

The results speak for themselves.&nbsp; EA needs to either check with their ISP for a resolution or purchase enough bandwidth for us all to play because the connection to their servers is the one that is dropping.

Below is the trace log contents I sent to them today....

Host Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IP Address&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hop&nbsp;&nbsp;&nbsp; Ping Time&nbsp;&nbsp; Ping Avg&nbsp;&nbsp; % Loss&nbsp;&nbsp;&nbsp; Pkts r/s&nbsp;&nbsp; Ping best/worsthomeportal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.1.254&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 145 / 145&nbsp; 1ms / 24ms99-45-16-3.lightspeed.frokca.sbcg99.45.16.3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 22ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 30ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 145 / 145&nbsp; 21ms / 65ms* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0.0.0.0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0ms* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 12.83.77.161&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 24ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 144* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 12.122.149.133&nbsp;&nbsp;&nbsp; 5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 28ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 144* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.205.32.222&nbsp;&nbsp;&nbsp; 6&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 28ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 144
akamai-ic-317104-sjo-b21.c.telia.62.115.146.99&nbsp;&nbsp;&nbsp;&nbsp; 7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 43ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 51ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 140 / 144&nbsp; 38ms / 359ms&nbsp; ******************** Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 209.200.184.194&nbsp;&nbsp; 8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 43ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 53ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 143 / 144&nbsp; 36ms / 623ms&nbsp; *******************
* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 209.200.184.199&nbsp;&nbsp; 9&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 43ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 49ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 144 / 144&nbsp; 36ms / 255ms
unknown.prolexic.com&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 72.52.44.218&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10&nbsp;&nbsp;&nbsp;&nbsp; 102ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 104ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 143 / 144&nbsp; 93ms / 535ms&nbsp; ********************
* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 159.153.93.2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 11&nbsp;&nbsp;&nbsp;&nbsp; 93ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 144* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 159.153.225.30&nbsp;&nbsp;&nbsp; 12&nbsp;&nbsp;&nbsp;&nbsp; 100ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 113ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 144 / 144&nbsp; 96ms / 520msmeav5-pub.pt.iad.ea.com&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 159.153.226.105&nbsp;&nbsp; 13&nbsp;&nbsp;&nbsp;&nbsp; 96ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 107ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 144 / 144&nbsp; 96ms / 309ms
___________________________________________________________________________________________
Clearly connection issues to your servers with dropped packets, high averages, and large differences in best/worst.
Now, let's compare with google.com____________________________________________________________________________________________
Host Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IP Address&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hop Ping TimPing Avg&nbsp;&nbsp; % Loss&nbsp;&nbsp;&nbsp; Pkts r/s&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ping best/worsthomeportal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.1.254&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp;&nbsp; 1ms&nbsp;&nbsp;&nbsp;&nbsp; 2ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 101 / 101&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1ms / 17ms99-45-16-3.lightspeed.frokca.sbcglobal.net&nbsp;&nbsp; 99.45.16.3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2&nbsp;&nbsp; 24ms&nbsp;&nbsp;&nbsp; 25ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 101 / 101&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 22ms / 35ms* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0.0.0.0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3&nbsp;&nbsp; 0ms* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 12.83.77.161&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4&nbsp;&nbsp; 24ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 101* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 12.122.137.233&nbsp;&nbsp;&nbsp;&nbsp; 5&nbsp;&nbsp; 24ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 101* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 206.121.188.62&nbsp;&nbsp;&nbsp;&nbsp; 6&nbsp;&nbsp; 27ms&nbsp;&nbsp;&nbsp; 36ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 101 / 101&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 26ms / 235ms* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 108.170.242.242&nbsp;&nbsp;&nbsp; 7&nbsp;&nbsp; 27ms&nbsp;&nbsp;&nbsp; 35ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 101 / 101&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 27ms / 248ms* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 209.85.246.20&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8&nbsp;&nbsp; 42ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 101* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 216.239.46.212&nbsp;&nbsp;&nbsp;&nbsp; 9&nbsp;&nbsp; 72ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 100* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 72.14.239.235&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10&nbsp; 69ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 100* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 66.249.95.199&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 11&nbsp; 65ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 100* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 108.170.240.193&nbsp;&nbsp;&nbsp; 12&nbsp; 69ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 100* Unknown Host *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 108.170.238.223&nbsp;&nbsp;&nbsp; 13&nbsp; 64ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 / 100dfw25s07-in-f14.1e100.net&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 216.58.218.110&nbsp;&nbsp;&nbsp;&nbsp; 14&nbsp; 81ms&nbsp;&nbsp;&nbsp; 69ms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100 / 100&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 64ms / 278ms
______________________________________________________________________________________________
No dropped packets. No avg. over 70.&nbsp; Some of the "BEST" ping times to your servers were above 95.&nbsp;
This is an EA problem.&nbsp; EA needs to contact their ISP and check to see if THEY are having issues and/or upgrade the internet connection to accept the number of subscribersthey currently have.&nbsp; The EA connections are saturated with traffic which is why the ping times are high and there are drops.
I plan to run this utility daily and record the number of days that this issue persists.&nbsp; I've paid for a game that only works when connecting to your servers.I've also paid for an Xbox Live Gold membership that is required in order to play your game as well.&nbsp; All subscribers will have this issue with your product untilyou correct it.
As a Network Engineer I find your Help article to be somewhat informative, but very misleading for those that aren't Network Engineers.&nbsp; You're basically insinuatingthat there is a problem at their end only if the test results indicate such.

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PVZGW Multiplayer network issues

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