Re: [PS4] Can't play PvZ GW2 - 'must be signed into PSN' problem

Just bought pvz 2 about a week ago and after downloading update and accepting terms of service i get the logging into EA on the upper left corner of the screen and then a notice that says you must be sighned into playstation network to continue. any work around ? is this something that maybe in a later update.so far i have.

Deleted and redownloaded updates several times

logged off and on on psn 

restarted the ps4 from prompts ,button and plug from wall

checked my network pvz 1, and all other games work great

changed my mtu

redid my modem from the begining and hooked ps4 up to ethernet cable

checked to make sure the ps4 and EA are linked 

Not really sure were to go from here have looked at all the forums i could find

psn screen redlaw321

Hey all,

Thanks for all the updates - and clearly there is a problem on EA's part with PvZ GW2 on the PS4 with PSN log-ins.

TBH, we've given up here. I'll be looking at getting a refund, as we have a disc-based game that simply doesn't work with any kind of consistency. Even solo mode requires this to start, which is frankly bizarre. Maybe this is some kind of anti-piracy measure, but it ends of penalising honest, money-paying customers.

No word as to an update or a fix. For shame, EA. What a way to treat customers (you know, the ones that actually pay for your products).

Sigh.

Matt

Thinking you may be right about EA, will definitly have to give more thought about buying other EA Games. Havnt even heard if they have made any progress  on a solution, am very dissapointed!

go here for a listing of ports, I tried it and it didnt help! 

http://help.ea.com/en/article/plants-vs-zombies-gw2-known-issues/

Can't see any resolution on the horizon while there's still no acknowledgement from EA/Popcap that this is even an issue.

I'm done. Taking this game back tomorrow for a refund and I'd suggest everybody suffering the same problem to do the same.

If you're still keen on playing it when (if) it's fixed, it'll probably be bargain bin price by then.

^I'm based in Australia and returned it to EB Games no problem with a full refund. Not sure which country you're in but in Australia the contract of sale is where you purchased the goods from and THEY are the ones ultimately responsible for resolving issues with faulty goods. I would assume most countries have similar laws?

In this particular case my young lad saved his pennies for months to buy this game so he's pretty gutted, but happy to get his money back and buy another game that actually works!

have contacted EA myself also and been told there is no real solution but they are aware of the problem, Be really nice to hear if they were actually working on a resolution or we are just a few of the minor problems and not a big deal!

Its a really hard one to track as I have been in contact with several people with the issue and they have it sometimes, then can connect at other times.  It doesnt seem to have anything to do with our servers....we are aware of it and trying to figure it out but this one is tough as its infrequent and seems to just work sometimes and not work other times. 

my psn is redlaw321 and they are free to contact me, I have not ever been able to play the game as of yet !

same issue here, if its not being kicked off servers or unable to connect then its enter PSN. My 11 yr old in tears today because he saved up for it and was so exited. if i had read this lot forst i would have not let him buy it

Hi EA_Jenni

Thanks for the update - and also to all the other posters in this thread. It's been great to hear from everyone experiencing the same problem - keep up the reports as it would be good for EA to be able to fix this.

Has anyone tried GW2 with the latest 3.50 patch applied to the PS4?

I've had more success with the 3.50 update, so wanted to see if anyone is still having the PSN issue with the latest 3.50 patch (as I may have gotten lucky for the times I've tried it since the update).

Thanks

Matt

yes i tried with the 3.50 update and for me it did not help. from what i am reading and hearing out there im starting to wonder if its not  connected some how to the latency of the individual internet connection, just taking milli seconds to long to connect to both EA and psn networks and the game having to tight of tolerances between the two connections and then timing out. Would make sense why some people can play some of the time and not other times.

Nowadays it's nearly impossible to me connect in this game... all of my tries to avoid this error (like play a EA FIFA match before PVZ; start a psn download; watch a video) seems to be ineffective now (not saying that this actions were a solution... but it was working for me - although it was very annoying).

In my case when a bought the game (pre-sale) and started to play this problem only appeared after the patchs/updates (more ou less 1 month ago).

Hi ever body I have solved this issue for me any way. It seems that it has to do with the game trying to upload your saved game on cloud. But could is full so you will get the bug of not signed in to psn. Any how heres a link that will show you how to delete some of the saved files on cloud and any questions regarding that matter. You should restart your ps4 after you delete the files and wait for at least 5 minutes for your system to try and upload the pvzw2 save file again. I hope this helps

https://www.youtube.com/watch?v=gV3jHVK6viA

This does not work, just tried it and it failed. I have a brand new system, PVZ is the first and only game I bought for myself on the system also, so maybe it'll work for someone else, but not here. I have also tried everything from the previous posts...nothing...zero...not at all happy. EA, what is going on??? I played this game on Xbox though a week ago and owned it for over a month with not a single issue. I am starting to think it has something to do with the PSN Network too, and if that is the case, I will be on my way to trade this paper weight in for an Xbox One. 

Welcome to the club.

Try to return the game and get your money back. This problem has been known for months.

They don't care enough to bother fixing it.

Try changing your PS4 Clock settings. If it is automatic then change it to manual and set the correct time. Launch the game

Then try putting it back to automatic.

Select (Settings) > [Date and Time] to set the date and time, as well as the display format.