Re: The State of PVZ GW2
Dear EA Support Team,
It has been over a week since I reached out to express my frustration with the state of Plants vs. Zombies Garden Warfare 2, and I have yet to receive any response or acknowledgment. As a paying customer, I expect a certain level of support and attention for the products that I purchase, regardless of their age.
Despite the issues that have been brought to your attention, it seems that nothing has been done to address the ongoing problems with the game. This lack of action is not only disappointing but also shows a lack of care and respect for your customers.
I understand that your team may have other priorities, but the issues with the game are not just minor inconveniences. They are major problems that affect the gameplay experience for many players, and they need to be addressed. It is unacceptable for a company to continue to charge money for a product without providing the necessary support to ensure that it functions properly.
At this point, I have come to expect that nothing may be done to fix the issues with the game. However, this does not change the fact that as a loyal customer, I feel let down and disappointed by the lack of response from your team. It is disheartening to see a game that I once enjoyed and recommended to others fall into disarray and neglect.
I hope that in the future, EA can do better by its customers and provide the necessary support and attention to the products that they sell. Until then, I can only hope that others will not make the same mistake of investing time and money into a game that is ultimately unsupported and neglected.