When you log in to the game and it's in a black screen state, you can try to jump. If you can hear sound, simply move to the position where you want to change your character. However, you still won't be able to level up to gain enhanced attributes. Returning to the backyard in game mode also results in a black screen. You need to use the method I mentioned to recover.
This is a temporary fix, but the game can't be played like this, not to mention the other problems you'll face after getting rid of the black screen. The only solution is to close and reopen the game, then try to die again, and you might crash again due to a problem caused by EA's negligence in allowing anyone to destroy the game and entire accounts. This is unacceptable! Furthermore, some accounts have been banned for weeks and still haven't been unbanned.
