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GoldenGotIt's avatar
GoldenGotIt
New Novice
7 months ago

Unable to connect to EA servers for Plants Vs Zombies Garden Warfare 2 on PC

I have been having problems with being able to play PVZ. Every time I load up the game, it tells me "Uh Oh, Your unable to play online due to not being connected to EA servers." I have tried to ask EA support but everything they told me didn't work. I looked on the Forums to see if anyone had the same problem. A lot of people do, and all the things that helped these people didn't work for me. "Reset the time" I did, didn't work. "Check if its a child account" Its not, I just created an account a few days ago. I had bought the game on a steam sale. The servers are not down. What do I do? I will end up refunding the game if i cant get anything that works. Why EA still is selling a game that doesn't even work? Who knows? I'm frustrated and want it fixed. Thanks.

14 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Lanoa Since you can connect to the game using a different account, this seems to be an account-related issue. I suggest that you contact EA Help Support and ask them to check if everything is ok with your account on their end. 

  • Lanoa's avatar
    Lanoa
    Seasoned Novice
    7 months ago

    I think so too. I have been contacting EA Help since December 2024 and unfortunately no one helped 😔 I keep getting advice like - reset the router, etc. I feel left alone and with the feeling that the account has already been lost :(

  • It's always the same thing. EA's toaster (server) stops working, they buy a used one and replace the old one, until it breaks down and continues in this endless cycle.

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