Plants vs zombies garden warfare 2 keeps on crashing on my Xbox series X and I have no idea why. It’ll happen whenever wherever it doesn’t matter what team I pick or what mode I do. I can’t even play solo without it crashing. Why is this happening ? My Xbox is perfectly fine I just got it so is it the game?
Community Manager@FelixLovesPete Hey, following up on this post to see if you are still having issues with the game!
Cheers!
Yes hi! I am still having the same issues with the game. It’s still just as bad nothing has gotten better.
@EA_Shepard sorry forgot to ping you in the message before.
Community Manager@FelixLovesPete All good. When it crashes, is there any error?
Does it crash to the main menu, or to the dashboard?
@EA_Shepard nope. When it crashes the screen just freezes and the music will stop after a couple more seconds. It doesn’t crash onto the main menu or the Xbox main menu it just freezes and it will never unfreeze unless I quit the game and restart.
Community Manager@FelixLovesPete Gotcha. Which Xbox is it that you play on?
@EA_Shepard i play on Xbox series x! I just got it.a couple days ago. It’s brand new.
@EA_Shepard hey! I just tried to delete the save data to see if that was the issue but nope. It eventually still froze. So I think it’s definitely a problem with the game. I tried troubleshooting. Still didn’t help solve the issue. Just wanted to let you know
Community Manager@FelixLovesPete I appreciate it. Do you happen to have access to a different console, or another Xbox account (maybe a guest account) you can log in and test it with? There are issues with PC version, but have to keep those separate since the errors are different.
Cheers!
@EA_Shepard @Hi again! I tried with another account since I don’t have another Xbox. The same thing happened it was a brand new account new start to the game and it froze
