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jetmyx's avatar
jetmyx
Rising Scout
3 days ago

Badge sales

Just bought 2 badge challenges from the vault ... 1 is what I wanted, the 2nd is crap I would never buy in a million years! How do I get that rectified? I bought Spades & Word Whomp ... what I got was Spades & Solitaire Blitz, ugh ... not interested in Sol Blitz ... not wasting my money on stupid games I Didnt buy, ugh

no point showing u screen shot of what I was given cos now the Word Whomp challenge has disappeared, ugh, typical EA ploy, ugh

question is HOW DO I GET WHAT I WANTED to replace what I was given because of a glitch in the system???

bug
firefox
technical issues

1 Reply

  • abbycattx's avatar
    abbycattx
    Hero+
    16 hours ago

    jetmyx​ 

    Hello again and sorry to hear about the difficulties you are experiencing with your purchase. Unfortunately, here in forums, they are unable to assist us with payment occurrences.

    You’ll need to contact EA Help directly through their secure support channels so they can look into your account and get this sorted out for you. Here are the steps > [POGO] How to Contact EA Support | EA Forums - 12464874

    Hope everything works out for you and Take Care!

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