Forum Discussion

Seasoned Newcomer

5 years ago

Solved

can't open gifts

I have tried for over a week to open my gifts, and it does nothing. It's like the button is not working, I have Windows 10 and the edge browser. This is a new computer, I'm thinking my security se...

EA_Illium
5 years ago
Hey @Dragonfyre222fk

Would you be able to go through our HTML5 troubleshooting and let us know if this continues?

regards,

AngelHugsKnitter

Seasoned Newcomer

4 years ago

If you follow through this and other treads, dozens of people have complained about the inability to open. The stock response is "have you cleared your browser". Yes. On three different platforms but to no avail. That is compounded by the Contact Us page for POGO not working either. Does EA make the process purposefully obscure so that we'll just go away??? I am more than a little frustrated.