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jmstahler1969's avatar
30 days ago

can't play game frown face in the middle of my screen

is anyone else having trouble with solitaire home story i can't get into it i keep getting a frown face block in the middle i was only able to play 1 game and then that is what I keep getting on it won't let me play a game I've been doing this all day and im frustrated that im not going to get my badge in it

1 Reply

  • jmstahler1969​ 

    Hello! Sorry to hear you are seeing a frown face, that indeed can be a bit frustrating. Would you mind taking a moment to view the Pogo Troubleshooting Guide

    At times when we play a browser game, one little piece of the connection doesn’t load the way it should. When that happens, the game shows a frown face instead of starting the game. Following the troubleshooting steps should help correct this issue.

    If you have any further questions or need any further help, please do not hesitate to reach out again. Together with other players and our EA Community Managers, we will be happy to offer you more support. 

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