It is something EVERY day. Added to the already growing list of issues with this **bleep** website. Today no challenges will load. You can play games from the main screen, but to go to your challenge screen it states something is wrong and continually loads. How about you take some of the bazillions of dollars you are charging all of us to play your games and FIX THE ISSUES! Otherwise I am out.
Hello! Sorry to hear about your loading issues. I have currently been on the site for about 5 hours now and have not seen this as of yet. Just to double check before replying to you I loaded 3 games and then tried to view the badges while the game was open & viewed the challenge page and did not see any loading issues.
Computers can be somewhat unpredictable and require a bit of maintenance. Additionally, browser-based games consume significant resources and require that our devices remain clean and updated to effectively communicate with Pogo servers.
Currently there are a lot of things going on in technology that is requiring us to keep up with our devices a little more than usual. Whether you are a Windows or Apple user, all of their devices are undergoing significant changes and substantial upgrades. Updates can cause loading issues and a variety of other problems, such as compatibility errors, performance slowdowns, or unexpected crashes, especially if the update conflicts with existing software or hardware configurations.
This week - I checked in the morning and everything was fine, by 4-5pm there are 3 pending and requiring a restart. Looking at my update history on my device, it has gone through 12 updates in less than a month.
This is why we commonly hear "clear your cookies and cache" and check for "browser and device updates". This gives our devices a clean and updated path to speak with Pogo servers. Anytime we see the site acting a bit odd, this is the time to log out and perform these troubleshooting steps.
For any Windows 10 users who may be reading this, please view this posting > Information for Windows 10 Users on Pogo: Understanding Recent Changes | EA Forums - 12897951
Please give these troubleshooting steps a try and let us know how it goes!
Mine won't either. It's so irritating to pay to use this site but ALWAYS something wrong!!!!
Mine isn't working either. It's ridiculous!
Hello! Did you happen to follow the troubleshooting steps, what exactly is "Mine isn't working either", the "no challenges loading" or something else?
I've been getting the "whoops something is broke " all day!! I can't activate the "Sew much fun" badges. When I finish a challenge in regular games it says "Can not save" .... so pretty much can't do anything on pogo today. Pogo is really going downhill fast!! Contacted pogo but they never fix any problems!!
when you click the "challenge" tab it continually says whoops something is broke and will not load any challenges. It is the page where I could look to see what challenges I own or don't own. What challenges are active or not active. It is not the main page. It CLEARLY is not my computer or any other devices I have tried on because multiple people are experiencing the same issue. It is MOST DEFINITELY your website
Please follow the troubleshooting steps and to clarify as a Pogo player myself I tried on four of my devices Windows 11 Home Desktop & Laptop, Windows 11 Pro Edge Laptop, Android Phone. I can see on Pogo Forums a few are mentioning this, however it doesn't seem to be the entire site, this is what makes the troubleshooting steps important.
If the steps of "clear your cookies and cache" and check for "browser and device updates" did not help.
Checking for graphics driver updates & disabling pop-up blockers on your browser would be the next steps.
Because some of the recent updates to Windows and Apple had security patches, looking to see if this changed anything in your browser with be an additional step. Windows and macOS updates can change browser behavior or permissions.
I'm having the same issues as everyone else - I continue to get the "Whoops - something is broken" message. I was trying to complete the 3-day special Monopoly Sudoku badge, but I'm not being credited for the games I've played - VERY FRUSTRATING!!!!
I am not an idiot! I have tried all your troubleshooting robot posts. IT IS CLEARLY A SITE ISSUE!!! Are you reading any other comments in this thread????????
I get the same message on my desktop, android phone and tablet. FIX THE SITE
