It is something EVERY day. Added to the already growing list of issues with this **bleep** website. Today no challenges will load. You can play games from the main screen, but to go to your challenge screen it states something is wrong and continually loads. How about you take some of the bazillions of dollars you are charging all of us to play your games and FIX THE ISSUES! Otherwise I am out.
Respectfully I am not a robot, I am an avid Club Pogo Player for about 15 years now with a bit of computer knowledge, my explanations can be detailed for further understanding and genuine experience - for not only the poster but others who may be experiencing issues and wonder why on this public forum's community as a volunteer.
At this time, this is not affecting our entire Pogo community. However, if you or others have tried ALL the troubleshooting steps, please follow the procedure of reporting an issue:
- Pogo username:
- Date (approximately) when you first encountered this error:
- Device Type:
- OS version:
- Browsers Tested:
- Current Browser Version Number:
- DxDiag File attached: (Yes/No)
- What Troubleshooting steps you've already completed:
- Any issues with other games:
If anyone needs help finding this information, I have created a guide for our community here > How to Report a Problem on Pogo - Complete Guide | EA Forums - 12639898
Take Care now and I hope everything works out soon for you and anyone experiencing an issue.
Same here jjyenta...it's on their end not our's. They need to fix it!!
With all due respect, telling us your devices are working fine is not a solution to our issues. We can't see or access what challenges are active, and we're not getting credit for progress toward badges, i.e. the special Monopoly Sudoku badge. I played three additional games today on the medium level, and it's still showing 7/22, which is where I was yesterday. I agree with jjyenta - we pay a lot of money to this site, and we expect the games to be working. What are you doing to work toward a solution??????
Are you reading other comments? Quit ignoring our requests. It goes beyond this. Merge Academy no credit for daily challenge. Sweet tooth freezing. Jungle Gin empty instead of bots. It is your site. Maybe quit Playing games as an avid pogo user and fix your bugs on the site. Again there are multiple requests and all we ever get is do this, report that in this format, our system is working.....blah blah blah BS
Hello 🙂 I completely understand your frustration. When games don't work properly and badge progress isn't being counted, it's incredibly disappointing. I have seen and experienced the "whoops something is broke" and progress stalling, not fun.
The personal information I shared was not to dismiss anyone's experience, but as part of the troubleshooting process. This situation isn't about who's right or wrong or being in agreeance - it's about working together to resolve a frustrating problem.
Since the entire Pogo site isn't affected, the troubleshooting steps help eliminate possible causes.
If you've already tried all the suggested troubleshooting steps, the most effective next action is to report the issue with all the specific details I outlined in my previous post of " How to Report a Problem on Pogo" This gives the team the exact information they need to investigate why is it working for some accounts but not others.
Alternatively, you're welcome to contact EA Help directly to open a support case where they can work with you one-on-one. If you need help with steps, you can find them here > [POGO] How to Contact EA Support | EA Forums - 12464874
In our Pogo Forums community Pogo Moderator Mod_Jada was speaking to a few players this morning and has already notified Pogo Sconnie that some players are reporting issues, so the team is aware something is happening for some players. You can view the thread here > Games Forums Home | "Whoops, Something broke" message
I genuinely hope this gets resolved quickly for everyone affected.
Mine is doing the same. When I go to the challenge screen the Mix and Match challenge is saying whoops, something broke try again and I keep trying does not load....Please get it fixed
same prob here.
same here. ugh!
Ive done all that and it's still your website.
Having the same issues here both on Win 10 and Win 11 devices. Can't load challenges. It's on your end. Please fix it as the way you are doing your challenges are rather irritating. Oh yes and all browsers as well and no challenges loading. Oops - is what I get - please FIX IT NOW or refund me years of subscriptions please.
