Forum Discussion

6 years ago

Claire Hart Badge Progress Deleted due to Synch Issue

All of my progress for the newest Claire Hart badge has disappeared. I spoke with EA who told me that yes there is a synch problem but they can't help me or guarantee that it will be fixed. SO, who...

EA_Arrenai

EA Staff (Retired)

6 years ago

Hey there, @rubislippers2. I apologize for the wait, especially as the previous week's challenges are over.

I'm not aware of any sync issues on Pogo's side, however sometimes the browser can have difficulty syncing the data with the server.

If you're able to share some of your browser details, it would help a lot. Could you please cut / paste (or screenshot) your full results from the Pogo Compatibility Tool? I'll be happy to take a look as to what may have occurred there.

Arrenai 🐱

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