Solved
Claire Hart Secrets in the Shadows - Loading and connection errors
I am still upset that this does not load properly and in the game it keeps telling me lost connection when I am still connected to the internet. Am very disappointed with Pogo and they way the games ...
Hey there, @alanddee_OR.
Let's give a few things a try here to see if it improves loading for you.
- Please give it a few minutes to load for the first time. This narrows down if it is just slow to load, or is outright failing to load.
- If it continues to not load, please try our HTML5 troubleshooting. These steps are built out specifically for loading issues like the one you describe, and have helped many people.
- If you try the troubleshooting and still are not able to get into Claire Hart: Secret in the Shadows, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.
As for the connectivity errors, sometimes it's not your side, nor our side, but something in between. Can you try our connectivity troubleshooting to see if it helps with your connection errors?
Please let me know how it all goes for you. I look forward to hearing from you.
Arrenai 🐱
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