contact pogo

meandyoy​ 

Hello! Sorry to hear about not being able to purchase gems, I had this problem the other day myself. Have you tried to delete the card and reenter it?

I was playing Snowbird Solitaire and I had 261 GEMS. I used SIX while in game and went to use THREE more and got an error. I went to the HOME PAGE and it reads -1 Not 0 but -1.

Gofasterrrr​ 

Hello! I have seen this happen before. Try logging out and Clear Browser Cache and Cookies: Make sure to reboot your system (shut it down and log back on). Clearing them often helps restore everything especially if we've been on a while.

I have had this problem for months and still can't purchase gems. It has been very frustrating. I have tried all the suggestions that I have seen and nothing is working. 

kgdustyyrose​ 

Hello! To clarify you have tried changing your payment information on the gems page, the account page and tried using PayPal correct?

I have been trying for a week to purchase. No help from pogo, no help from EA. Can't get in touch with either one. What do I do?

can't even get on the site

is pogo going under? no help from pogo, no help from ea. don't know if I will renew or not. bee a member since 2010. been trying to get help for 2 wks. pretty bad when you can't get anyone to listen!

meandyoy​ 

Hello! I replied to your posting the other day here > contact pogo | EA Forums - 12429298

What specifically are you needing help with?

Please note you can contact EA Help here > EA Help: Official support

The Pogo Moderators and other players are available to help here > Games Forums Home | Index page

We can also email Pogo_Sconnie at anytime.

Is no one out there? no help from anyone. 2 wks now. not one word from anyone.