Forum Discussion
91 Replies
- Anonymous13 years ago
I have been receiving this message for past 2 days. I have tried to trouble shoot from my side but no resolution. Any suggestions?
Unable to connect to the server
Sorry! For some reason we're unable to load your game. Most likely, one of our servers is temporarily down. We apologize for the inconvenience.
Alternately, there may be an issue with your internet connection. To maintain a fast internet connection while playing, please avoid downloading files or streaming audio and video. Some internet service providers occasionally "time out" your connection. Restarting your browser should fix the problem.
- Anonymous13 years ago
Hello memesue325,
This kind of specific connectivity issue can be caused by an anti-virus or a firewall but can also be a related to Java or Flash.
In order to help you further, can you please let us know what troubleshooting steps you have already tried. Also are you playing on a PC or a Mac? This information will help us investigate.
Thank you,
Eve
it counts down. then no puzzle appears
- EA_Arrenai7 years ago
EA Staff (Retired)
Hello @notOLqeLQRdG!
I hope you don't mind, but since the topic you replied to was a couple years old, I broke off your issue into its own thread to be worked out.
To help us track down what the issue might be, what browser are you using for Crossword Cove?
Arrenai 🐱 Crossword Cove is loading but when I try to play it won't allow me into the game - this is only happening on the 1st January 2024 game. If I try previous games like 31st December 2023 I can get into the main board.
Crossword Cove does not have a new puzzle for January 1, 2024. When clicking on the day the game just freezes and no puzzle appears.
Anyone having problems loading Crossword Cove? Page comes up, I click on daily puzzle and the button "activates" but then nothing happens to bring up the game.
Same thing is happening on my computer too. Trying to play Crossword Cove but it won't load after hitting today's puzzle. I hope they fix it soon. Happy New Year.
- @heatherqKU I, too, am not able to play Crossword Cove. I even logged on to Firefox and it's doing the same thing - freezing up when you get to the Play Today's Game button to actually play. So frustrating.
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