Energy button in Farm Merge Valley has not worked

lynnpn77​ 

Hello! I moved your post here from a Monopoly Sudoku post to help with your Farm Merge Valley energy button. 🤠

Would you mind explaining a bit of how the energy button is not working for you? Is it not replenishing, is it missing, can you not click on it or purchase more?

Farm Merge Valley has gone through a few updates since its introduction on to the Pogo website. Since Pogo is a browser‑based gaming site, all game features and assets load directly through our browser. When new updates, graphics, or features are released, older data stored in your cookies and cache can sometimes block those changes from loading correctly. Clearing your cookies and cache gives the game a fresh start, helps new content appear as intended, and ensures everything runs smoothly. Please give this a try and other steps in the Pogo Troubleshooting Guide. 

I double checked the game on my side, and the energy is currently displaying and regenerating on the website itself, we just need to figure out why yours "has not worked since day one."

Kindly take a moment to view the Pogo Troubleshooting Guide and try a few system checks. If you continue to experience issues, please reply back with the type of device you are utilizing (laptop, computer, phone, tablet) and which browser you are using Google Chrome, Microsoft Edge, Mozilla Firefox, Safari, etc. 

🌟Each device and browser comes from a different ecosystem and handles things like graphics, security settings, and website compatibility in its own unique way — what works perfectly on one may not work the same on another and knowing your device and configuration will help point you in the right direction.

Also, please know anytime you need assistance you can post here or contact EA Help directly for private support.