Error accessing Claire Hart "Secret in the Shadows" game, case 44 and 45

I get the same error and have for quite some time. Does POGO plan to fix this? Frustrating. 

I've been having the same issue for over 1 month. I've cleared my cache and restarted my computer. I have tried playing the game on Chrome, Firefox and MS Edge. Same message...trouble loading the episode. Please refresh your browser. Nada nothing works. This game has challenges that I can't play :( Is EA ever going to fix this issue.

Is anyone every going to help with this issue. You are putting out challenges (daily and weekly) for Claire Hart: Secrets in the Shadows and it is not loading. I have been unable to access this game for well over a month now. I have made numerous reports without any response whatsoever. Please fix the loading issue. 

I have been unable to play this game for at least a couple of months.  Seems like it is hung up.  This is the 3rd time I've reported it.  Whenever i click the Play button i get a message 

I have refreshed my browser several times with no luck.

User name:  abcfpohafpn4k4

Device:  laptop

OS Version:  Windows 11    24H2

Browsers tested:  Google Chrome & Edge

Edge Version:  144.0.3719.82

Hope this information is everything you need.  Would greatly appreciate it if you could get this fixed.  I have missed a couple of daily challenges, 1 weekly challenge and now the Challenge Event.  

Secrets in the Shadows won't load. There is a "Refresh" button that comes up on webpage. Did everything POGO said to do to fix it, but it still does not load.

Is Pogo techs ever going to fix this game? I haven't been able to play the game since November 2025. It starts loading and then pop up says Unable to load episode Refresh. There have been daily, weekly and special challenges for this game that I have been unable to participate in. It is one of my favorite hidden object games. PLEASE FIX THIS GAME!