Forum Discussion

mskool337PU's avatar
5 years ago

Every since it changed to HTML5 games are slower than slow what gives

Ok Flash not working in pogo, so you put in the alternative of HTML5 that is not working makes all games run very slow, being that we are paid customers, I think you should have some kind of plan to fix this. It is not fair that we pay to play games and chat with our friends and we get to have these issues. You suggest we go and run this and that but the real problem is pogo, Please get it fixed or you are going to loose a lot of memberships

2 Replies

  • @mskool337PU, A few things come to mind that may or may not be causing you to have slow game play.

    First, if your computer or device used is older and has 4 GB (gigabytes) of RAM memory (which is used for playing games), there may be problems experienced for you with the HTML5 games. They require more memory to run than the Flash and Java games. The only one way to correct that is to add more RAM chips or to use a newer computer/device with 8GB or more RAM. If you currently have 8GB or more RAM then this is not the cause of slow game play.

    Second, if the slow game play only happens some of the times with HTML5 games it could be due to other reasons. If you have several programs or apps running in the background, such as other websites open, emails open, music playing on the computer, etc), these all take some of your RAM memory, and too many programs are running at once, this might cause lag. Close open running programs that are not needed.

    Another short term reason for lag is when Microsoft is downloading updates to one's computer. When that finished, the lag ends.

    Also if the Pogo servers are having problems, there could be short term lag created trying to run all the games being played at once. However this doesn't usually happen very often.

    Finally, there may be issues with a particular game that causes lag, although this would not apply to all HTML5 games. For some reason I have lag in moving puzzle pieces every time I play the Jigsaw Treasure Hunter game.   That would be something that requires a program change to correct. 

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