W0NDERW0MAN1hA barbiedolli101 Alivia9065 Hugznkisezsmiley tntimagesMY and all others who have not given information yet.
The faster everyone provides the information EA_Lanna asked for, the faster the team can identify the common denominator. Even if you think your info won't help, it might be the piece that solves the puzzle. 🙂 Honest!
Think of it like describing car trouble to a mechanic:
"My car won't start" = hard to diagnose
vs
"My 2024 Porsche Cayenne Turbo E-Hybrid makes a clicking sound when I turn the key in the mornings" = problem identified
Why Pogo/EA Needs This Information:
Version numbers matter - Safari 17.5 might work while 17.6 doesn't
Patterns reveal causes - Is everyone stuck at 22% has macOS 14.5, or something else?
Device specs help - M1 Macs might behave differently than Intel Macs
*Apple released an emergency security patch alert on 8/20/2025 for a zero-day vulnerability affecting iPhones, iPads, and Macs — updating ASAP is crucial.
and more (Apple is diving headfirst into "Spatial Computing" - iOS 26)
🐈 I'm a player too - I want this fixed for all of you. Please help by providing the detailed information. Not all Pogo players or Apple users are having an issue.
Thank you to everyone who's already shared details, and to EA_Lanna for escalating this properly. Let's work together to get this resolved!