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alanddee_OR's avatar
alanddee_OR
5 years ago
Solved

having trouble with sweet tooth town

when playing sweet tooth town  it does not show my score and constantly tells me i have lost connection, when i have not lost connection on the computer. ever since ea has taken over have had nothing but problems with my games, scores and connections.

  • EA_Arrenai's avatar
    EA_Arrenai
    5 years ago

    Hey there, @alanddee_OR.

    If you are getting regular error messages to check your connection, let's give our connectivity troubleshooting tips a try. Can you run through those and let me know how it goes for you?

    Arrenai 🐱

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    Was your issue resolved by a great post? 🙌 Accept as Solution

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7 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @alanddee_OR.

    If you are getting regular error messages to check your connection, let's give our connectivity troubleshooting tips a try. Can you run through those and let me know how it goes for you?

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @alanddee_OR. I'm just checking in. Were you able to try the troubleshooting? How did it go for you?

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • EA_Leeloo's avatar
    EA_Leeloo
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there,

    Just checking in: are you still having issues with Sweet Tooth Town?

    @justawomanp what exactly are you seeing when you're trying to check the scores or make moves? 

    @gutbridge are you not able to drag the candy pieces across to match three?

    Have you already tried the steps that are outlined in our Troubleshooting HD / HTML5 Games thread? 

    - Leeloo

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