Forum Discussion
Is there any chase you will fix Home Story. I’ve posted twice the game try to load twice then I get the white screen
- carolaernst6 months agoRising Novice
I have been having issues with Home Story too. I'm at level 1497. Difficult to earn tokens. House of Cards is a good way to add them~lately it will say (for example) 12 hours left~assuming it will end at midnight. Then they stop it several hours ahead of time. Frustrating!
- EA_Lanna6 months ago
Community Manager
Hi carolaernst,
Everything looks good when I test the game. It loads and plays without any trouble for me, which tells me the issue isn't with the game itself. You may have a technical issue causing your loading issues, which troubleshooting could help fix. Can you share what device you're playing Home Story from? I'll recommend steps for that device type that you can try from there.
- EA_Lanna
- EA_Lanna6 months ago
Community Manager
Hi abcRj55a192ja9,
I gave the game a spin on my side, and it’s running fine, so the problem doesn’t seem to be with the game itself. In case you missed them, abcRj55a192ja9 replied to you 2 weeks ago and posted some great troubleshooting tips tailored for you and your device. I'll share it again below. Click the link to open it directly:
Give those steps a try, and let us know how you get on after completing each one.
- EA_Lanna
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