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437644's avatar
437644
Rising Newcomer
8 months ago

I am unable to purchase gems.

I cannot purchase gems even though my credit card information is current. This happened about a month ago as well.
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EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
9 months ago

Hey folks, sorry to hear you're running into this issue. 

I see you've said that it doesn't work no matter which card you use, can I ask if you've tried PayPal and if that also does not work for you?

PmbiguerK's avatar
PmbiguerK
Seasoned Newcomer
21 hours ago

Pay Pal does not work either

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