Forum Discussion

Rising Newcomer

9 months ago

I am unable to purchase gems.

I cannot purchase gems even though my credit card information is current. This happened about a month ago as well.

EA_Rtas
Community Manager
10 months ago
Hey folks, sorry to hear you're running into this issue.

I see you've said that it doesn't work no matter which card you use, can I ask if you've tried PayPal and if that also does not work for you?
Karlapunkin1Xk
Seasoned Newcomer
10 months ago
unable to purchase gem for 2 weeks also try all cards try again annoying
linda6909
Seasoned Newcomer
10 months ago
unable to purchase gems, keeps telling me to try again.