Joining Friends in May 2021 Update

It worked both ways. I was in a room, and asked my friend to join me. She couldn't see me, so I told her to find a room. The same thing happened. We were trying to join each other in Spades at the time. 

In both instances, we were not directed to the same room, and followed the instructions in the blog perfectly. 

We kept being brought to the room that asked if you wanted to play with bots, humans, join a game, host a game etc. 

I also tried to join another friend and the same thing happened. 

It seems that we aren't being directed to a friends room as stated in the blog post. 

@zpatsfan1265 Can you check out our HTML5 guide then sign back in and confirm if this is still happening?

I tried using Chrome and Safari. I have a MAC Book Pro, with 16 GB memory. I routinely clean the cache, although MAC's don't need it as much as PC's. 

I have attached screenshots of what I do, and what happens.

When I try to "join game".. I get the list join game, host game etc. Prior to getting the incorrect screen, a brief message comes on "connecting to server". Never connects. 

Thank you.

@EA_Illiumthanks for your response. I'm telling you, it just doesn't work. I originally tried to see if joining worked with a good friend where we share personal information. Planned it all out, not in private, followed instructions, etc. I also tried to join another friend that I happened to see in another game, not sure exactly which one. Gin and Spades comes to mind, maybe one of the single player games. Pogo Bowl, etc. I'm not sure of these other people's status if they were private or not. But the friend I experimented with knew what she was doing. We read all instructions, etc. ahead of time. I am not computer illiterate. Just doesn't work.

Instead of leading me to instructions I've already read, can you comment on my original step by step process?? Am I missing something? Is this sequence correct in order to join my friends? Also, do the screen shots I sent look correct?? 

I haven't heard anything further regarding my last reply. Joining friends doesn't work. See previous responses. 

Thanks for your understanding and support!! That may be all we are getting, since EA refuses to answer or assist.