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zpatsfan1265's avatar
4 years ago

Joining Friends in May 2021 Update

I think it's commendable that Pogo is trying to reunite us with our friends. I was optimistic when I saw that the latest update would have a feature where you click on your friends, and if they were in a game, you would be able to click the "join" button and be whisked off to where they are playing. 

I tested this with one of my friends, we both had a turn to click the "join" button when clicking the friends button. The button said "join", but we kept on being taken back to the screen where it says, join a game, play with bots, host a game etc. We were not directed to the table in which one of us was playing when clicking "join".

I don't think I'm doing anything wrong, so double check the sequene for me.

1. sign in on Pogo

2. click the friends icon (see if any of your friends are on)

3. if a friend is showing as playing click the "join" button

4. if i'm not mistaken, i'm supposed to be taken to their table.

If this sequence is correct, can you tell me why I still can't join my friend?? 

This is very frustrating. Nice try Pogo.. but so far no success.

Thank you. 

9 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @zpatsfan1265 Thanks for letting us know about this, to check the table your friend was in when trying to join, was it one they were hosting or one they found?
  • It worked both ways. I was in a room, and asked my friend to join me. She couldn't see me, so I told her to find a room. The same thing happened. We were trying to join each other in Spades at the time. 

    In both instances, we were not directed to the same room, and followed the instructions in the blog perfectly. 

    We kept being brought to the room that asked if you wanted to play with bots, humans, join a game, host a game etc. 

    I also tried to join another friend and the same thing happened. 

    It seems that we aren't being directed to a friends room as stated in the blog post. 

  • I tried using Chrome and Safari. I have a MAC Book Pro, with 16 GB memory. I routinely clean the cache, although MAC's don't need it as much as PC's. 

    I have attached screenshots of what I do, and what happens.

    When I try to "join game".. I get the list join game, host game etc. Prior to getting the incorrect screen, a brief message comes on "connecting to server". Never connects. 

    Thank you.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @zpatsfan1265 What are all the games this happens with? Also to check are you or any friend your trying to join in private mode?
  • @EA_Illiumthanks for your response. I'm telling you, it just doesn't work. I originally tried to see if joining worked with a good friend where we share personal information. Planned it all out, not in private, followed instructions, etc. I also tried to join another friend that I happened to see in another game, not sure exactly which one. Gin and Spades comes to mind, maybe one of the single player games. Pogo Bowl, etc. I'm not sure of these other people's status if they were private or not. But the friend I experimented with knew what she was doing. We read all instructions, etc. ahead of time. I am not computer illiterate. Just doesn't work.

    Instead of leading me to instructions I've already read, can you comment on my original step by step process?? Am I missing something? Is this sequence correct in order to join my friends? Also, do the screen shots I sent look correct?? 

  • zpatsfan1265's avatar
    zpatsfan1265
    4 years ago

    I haven't heard anything further regarding my last reply. Joining friends doesn't work. See previous responses. 

  • auliardac's avatar
    auliardac
    Rising Newcomer
    4 years ago
    @zpatsfan1265 Hello, my friend and I experienced the same thing today. I tried to contact EA through "Contact Us" and they were not able to answer my question. With the old format, I could join my friend and we would text each other a code to get to a private game of scrabble.
  • Thanks for your understanding and support!! That may be all we are getting, since EA refuses to answer or assist. 

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