Forum Discussion

New Novice

5 years ago

Mahjong Sanctuary - Challenge progress stopped

Mahjong Sanctuary - Mix-n-Match Challenge - Make Combo X3 250 times in 3 weeks! Earn Mahjong Bridge Badge! - 223 of 250 I am trying to get this badge but I am not being credited with any new comb...

Moogan1201

5 years ago

@Lindalou01

Im not sure if this will help but you’re not using the most current version of chrome.

lindalou01

New Novice

5 years ago

@Moogan1201 lol I only downloaded this chrome a couple of weeks ago. Didi it update that quick? lol Best I try it again then lol

Moogan1201
5 years ago
@Lindalou01 I don’t know, I just know the version I’m running is 81 something. I don’t even know if updating it will do anything to help your issue, it might though. Good luck, I hope you get things worked out.
- EA_Arrenai
  EA Staff (Retired)
  5 years ago
  Hey there, @Lindalou01.
  
  @Moogan1201 is correct in that the latest version is Version 81.0.4044.113. Updating it to the latest can help there.
  
  As challenges can be time sensitive, particularly towards the end of a challenge, it can help a lot to reach out to EA Help as they can work with you through live chat, one on one.
  
  To contact EA Help:
  
  Go to https://help.ea.com
  
  Click "Contact Us"
  
  Select Pogo from the game list
  
  Select PC or Mac
  
  Select Technical support > Game progress issues
  
  Click Select contact option
  
  If you would prefer to reach out on social media instead:
  
  You can contact EA Help on Facebook Messenger here: https://www.facebook.com/EAHelpHub/
  
  You can send a Direct Message on Twitter here: https://twitter.com/eahelp
  
  Arrenai 🐱
  
  Did you receive an awesome, helpful response? 👍 +XP!
  
  Was your issue resolved by a great post? 🙌 Accept as Solution
  
  ASK. ANSWER. LEVEL UP.
  - lindalou01
    New Novice
    5 years ago
    Well here I am again deleted the version of chrome I had then downloaded the newer version that was available and I still get the same stuff NO LUCK - makes me wonder if any one else is having this problem - if not then why me? Hubby is having it too on my laptop, What else can I do? What other browser can I use - microsoft tells me to use Edge but Pogo does not use it.