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BluByu10's avatar
BluByu10
6 years ago
Solved

Mahjong Sanctuary Daily Board Not Updating

The new Daily Board for Mon. Aug. 3rd never showed up. The old, completed board remained throughout the day.  We need this board in order to progress to different levels.  Can we get a fix on this?...
  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Hey there, @BluByu10. That's good to hear that it cleared up.

    The weekly maintenance generally occurs very early Tuesday mornings and can vary on length depending on the updates involved. In general, it should be back up by the start of the business day in US Pacific time, but if it does extend past that, feel free to reach out and we'll be happy to take a look.

    Arrenai 🐱

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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Hey there, @BluByu10. That's good to hear that it cleared up.

The weekly maintenance generally occurs very early Tuesday mornings and can vary on length depending on the updates involved. In general, it should be back up by the start of the business day in US Pacific time, but if it does extend past that, feel free to reach out and we'll be happy to take a look.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

BluByu10's avatar
BluByu10
6 years ago
@EA_Arrenai Hey, Arrenai!
What about the daily maintenance? Is there any way we can get a message 15 minutes before it starts? This would be awesome!
I'm up at these hours, and I'm losing games because there's no warning.
  • Moogan1201's avatar
    Moogan1201
    6 years ago

    @BluByu10 

    Pogo runs weekly maintenance every Tuesday during the overnight hours in the Pacific timezone. There may be times when the site is offline and this is due to that maintenance which is being done to optimize performance on Pogo to make everyone's gaming experience clean, smooth, and up to date.

    • BluByu10's avatar
      BluByu10
      6 years ago
      @Moogan1201
      I appreciate the info, but I'm not an idiot.
      Read the thread before commenting.
      • Moogan1201's avatar
        Moogan1201
        6 years ago

        @BluByu10 

        You may not be an idiot but you definitely are rude. Take care. Last time I try to offer any help to you. 

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