Forum Discussion

CaesarsloverWG's avatar
CaesarsloverWG
Seasoned Newcomer
2 days ago

Matching Moments and Home Story Ipad Issues

The game is all black after IPad update, it starts then goes black and can’t play.

also having a problem with Solitare Home Story….it keeps saying website crashed …. Can’t play 😡😡

6 Replies

  • gerretz29's avatar
    gerretz29
    Seasoned Novice
    11 hours ago

    I am having the same up issues with Solitaire Home Story and Matching Moments. 

  • CaesarsloverWG​ 3eeee361fe749f4c​ foxietrot0143rO​ customve449​ gerretz29​ wipeBanxNDrv​ 

    Hello! Sorry you are having difficulties with Matching Moments and Solitaire Home Story this can indeed be very frustrating. 

    Thank you for providing your device information and browser, this helps very much in determining help steps you can try to resolve both issues. Would you mind taking a moment to view this Apple troubleshooting guide here on EA Forums, it was designed specifically for Pogo users > Pogo Troubleshooting Guide: 🍎 Apple Devices | EA Forums - 13085045

    Please give these troubleshooting steps a try and let us know how it goes!

  • Since the recent Apple update, matching moments game screen goes black with only certain words or numbers showing after each game play. You have to exit or refresh screen to replay the game again.  As such, you can’t use coins to continue play because most of the game doesn’t show up on the screen and you can’t see what to push.

  • I agree. Solitaire Home Story will not load properly on my iPad, using safari, chrome, or  Firefox.   I cannot get the daily rewards, the screen is black.

    The game will only come up on my desktop, which is not convenient!

Featured Places

Node avatar for Pogo Technical Issues & Bugs

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 3 minutes ago
5,117 Posts