Forum Discussion

Axs9413Sxa8534's avatar
Axs9413Sxa8534
Rising Traveler
6 days ago
Solved

Matching Moments: Coins no longer automatically regenerated

The game is still messed up.  Now I've lost over 100,000 coins overnight!  I can't understand how this can be happening.  I haven't lost a game, yet you keep taking tokens from me everytime I play! ...
  • EA_Claus's avatar
    1 day ago

    Hey everyone, 

    This situation was addressed by the Matching Moments Game Team in this Letter:

    Important Update 

    We would like to share something important. We have recently identified two issues that should never have been in the game: 

    • Coins spent were automatically regenerated unexpectedly coming back to the in-game wallet 
    • Lives were refilling much faster than intended. A lost life came back after only 2 minutes instead of the 30 minutes intended. 

    These bugs caused a major imbalance in the game, making it unintentionally easy and less fun to play. We would like to sincerely apologize for that. 

    We would also like to confirm that the changes you noticed this week are not new rules but fixes to the two issues above. The correct game design is that extra moves use coins and a life takes 30 minutes to refill. 

    We truly appreciate and read all the comments and feedback that you shared with us and the community in the last few days after the game fixes were released. We would also like to apologize for any inconvenience the update might have caused. 

    We fully understand that you might have gotten used to the bugs being present in the game and those became part of your daily gameplay. 

    With that said, we can reassure you that the game has much more to offer and is more fun and stimulating when played with the correct balancing. 

    Please keep sharing your feedback, we very much appreciate hearing from all of you. Every message is read, and your voice truly shapes what we do every day.

    We have brand new game chapters, game features and in-game surprises coming up in Matching Moments over the coming weeks. Rest assured that the best is yet to come! 

    Thank you for your trust, patience, passion and kindness. We are absolutely delighted that you enjoy playing Matching Moments every day and it is an honor for us to be part of the POGO family! 

    With deep gratitude, 

    The Matching Moments Game Team

Featured Places

Node avatar for Pogo Technical Issues & Bugs

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 46 seconds ago
6,475 Posts