Matching moments keeps crashing

that's the exact same level I started having issues on . . . I  make the first match and then the gems don't load properly so I cannot continue. Too bad, I really like this game. 

Matching Moments and Solitaire Home Story keep crashing, sometimesit doesn'teven open. I tried everything on my end still not working. I am a paying member.  This unfair to me.

It’s crashing.

or, messing up every time I win. I realize that it’s been doing the same for other players.

why do y’all send us an email about how to contact tech support when it’s really just to a forum where no real answers are given? Instead we’re herded to yet another forum. It’s frustrating.

On my Mac it simply doesn't load. Just a black screen. It's been that way since the special event badge was posted. I've been through all the "trouble shooting" steps multiple times. All software and browsers are up to date. It happens the same on multiple browsers. It seems to happen even more often in the overnight/early morning hours. In short...Houston, YOU have a problem. We as players don't.

This game will not load on my iPad or my iPhone I really like this game and upset that it won’t load 

Game will not start when it does screen all black

abbycattx: I'm having trouble with this game as well, but not the same problem. I posted the problem a few days ago and still haven't heard anything. My $ is not regenerating properly, so I can only play 1 or 2 games on the same level. Which is not an easy level!!! I can't even try the special badge, because I can't win!!!