Matching Moments not Loading
loads but can't move any pieces in game frozen
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Same here! I can get the game to load but then it freezes or it goes white and gives me the digitized frown face. Twice it actually let me play a game but then went to white screen/frown face so I probably didnt get credit for the win. I'm beyond frustrated as playing on Pogo is my stress break from life and instead it is giving me more stress.
Hello and thanks for reaching out!
".... it freezes or it goes white and gives me the digitized frown face"
That type of white screen with the little digitized frown face is something seen with Apple devices! Please take a moment to view the Apple Troubleshooting Guide here > Pogo Troubleshooting Guide: 🍎 Apple Devices | EA Forums - 13085045
That might help if I was playing on an Apple device however I am not.
Hello! The troubleshooting list provided is not exclusively for Apple devices. The final bullet point "For Apple Users" containing the link for Troubleshooting Guide for Apple devices, is intended for these gamers.
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