Matching Moments not Loading

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Hello and thanks for sharing what’s going on. The tough part is that Windows 8.1 isn’t officially supported anymore. Microsoft ended mainstream support for Windows 8.1 on January 9, 2018 - plus technology overall has changed greatly. Because of that, some games may not load or may keep freezing, and there isn’t a reliable way to fix that just by changing a setting on Windows 8.1, it's too outdated (Windows 10 users will face the same).

I understand wanting to keep using the computer you already have, especially when a new one just isn’t in the budget. However, I wouldn’t recommend using an outdated version of Windows (or any other software) for going online. When a program is no longer supported, it stops getting security fixes & updates and over time that leaves more and more holes for viruses and a host of other problems.

Personally, I have an older computer I keep around for my old CD-ROM games, I just don't connect it to the internet. At times you can also find refurbished or returned laptops and desktops for significant savings at:

• Manufacturer outlets (Dell Outlet, Lenovo Refurbished, Apple Certified Refurbished, HP Renew / HP Outlet, Acer Recertified Store, Microsoft Certified Refurbished)
• Major retailers’ open‑box sections (generally with instore warranties)

Keep an eye out and take your time, you may be surprised what you find on sale one day 🙂

I have tried everything for past few days and the game will not load. Can enter game and collect freebies for day, but once I press “play,” it stalls.

Help! Have games to win and pogo points and gems to earn!

Loads up, but when I get to the actual game, freezes and won't let me move pieces or do anything else.

i have widows 8.1 can not afford another computer how do i fix my game

i have played pogo for a while and would like to contiue so please help me

Yes, it’s doing the same thing solitaire home story is doing.  Now i have 2 games that won’t load

Same issue. Everyone else here logs in and plays. Mine says cannot load

I as well as many others it appears, are having this same problem of Matching Moments loading but then cannot move any pieces. Seems like it must be a problem with the game so would be helpful if this was fixed by the company rather than sending everyone down the rabbit hole with stuff to check, download, etc.

I am currently experiencing the same issues. Any tips? I have badges due soon with matching moments. The game freezes and does not let me play after loading in.

I have done everything to get the game to load but it still won't load so I can attempt the badge.  I can't move forward to another badge until this one is completed.  What is going on?  I have been trying to get on for days.  The game loads to the front page but when clicking on the level, the game doesn't load.  I have cleared history and cashe to see if it helps, but it does the same thing.

I am having the same issue.   The game worked fine up until about a week ago.