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Kita9778's avatar
Kita9778
Rising Newcomer
9 hours ago

Merge - Coins Taken, but not getting Items

Is anyone making a purchase in game and not getting the item, but coins are being taking away?

7 Replies

  • M1SSF0RTUN3xx's avatar
    M1SSF0RTUN3xx
    Seasoned Newcomer
    9 hours ago

    This has happened to me a few times now and only on the computer. I can't access anything on the phone. It's also groundhog day in the mining mini-game. Every time I log back in, I have to start back over, it's really frustrating.

  • It happened to me yesterday. Purchased in-game, coins taken, and now I'm back to square one with the coins still being removed!

  • it has eaten well over 150 tokens. Go off and come back on and you have to start over!

  • I am.  When you leave it resets back to the beginning.,  They need to fix this.

  • kbudd21's avatar
    kbudd21
    New Novice
    8 hours ago

    I have the same issue.  The response from POGO above, says you can't have more than one tab open.  That is not the issue.  They need to refund the tokens purchased.

  • Yes, lost a lot of my purchases and it keeps starting over too.  Very frustrating, wish they would fix these glitches

  • Yes,, lost 40 gems before I realized there was no Purchase.. alwasys goes back to the beginning of the the game.. fix it and return my gems... 

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