Forum Discussion

1 year ago

Merge Academy - Bought Coins and Didn't Get Them

I just bought 100 coins in Merge Academy for 30 gems and it took my gems and didn't give me the coins. This game has really been messed up recently. And unfortunately EA doesn't give you any way to...

abbycattx

Hero+

1 year ago

@MRRYAN55

Hello! The Pogo Community Manager, Pogo Sconnie posted about this issue on October 31, 2024, so yes indeed others are having the same issue.

All Pogo Forum communities are aware of this issue, and we are instructed to contact EA Help for further assistance.

Forum communities cannot help with account or purchase issues for privacy reasons. Please feel free to share this link with them for further validation.

Games Forums Home | Service Update - Merge Academy

Service Update - Merge Academy

Pogo_Sconnie » October 31st, 2024, 8:56 am

Hi everyone -

We understand that some of you are experiencing issues where you're not receiving coins or energy after spending your gems in Merge Academy. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we'll share any updates with you as soon as we have them. Thank you for your understanding.

sconnie