Forum Discussion

Wandab777's avatar
Wandab777
Seasoned Newcomer
12 days ago
Solved

Merge Academy - Energy Stuck at Zero

Energy is not accumulating, stuck at zero energy.
bug
technical issues
  • EA_Lanna's avatar
    EA_Lanna
    4 days ago

    *Marked as Solution to pin post to top purely for visibility purposes.

    Quick update: We've passed this issue on for investigation and can confirm it's being looked into. The team is on the case and investigating the issue. You can catch the latest from Pogo_Sconnie here: Service Update - Merge Academy - Energy Issue. Thanks for hanging in there while we work on a fix! ❤️

EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
11 days ago

Hey folks, sorry to hear you're running into this issue.

Just to clarify, can I ask if you are all using the Save & exit function when leaving the game? If not this is likely why the energy isn't accumulating.

Please let me know if this is what is happening, if not I'll be happy to go to the team and investigate further.

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