Forum Discussion
I have been experimenting with different ways to avoid having all progress revert back to the beginning & it appears that the only thing that works is to NOT collect earned energy or coins in both Treasure Trove & the regular game boards.
I have been able to leave the game & go back in with my progress still there.
However I have come across another issue, it appears that the second small piece of clay which is needed to make the merges to create the pottery wheel for spawning items for the level 3 & up orders is missing.
I have purchased 2000 energy so far along with all of the earned energy, made over 2400 merges & cleared 43 tiles but have only found 1 piece of each level needed to create the final stage.
I have included a screen shot.
- barbiedolli1019 hours agoRising Traveler
still not saving from last login. have to restart it every time. also cards are not saving what cards I got last time logged into game.
- yota4189 hours agoNew Rookie
I am having the same problem. Has anyone informed EA?
- patmeissnerRa9 hours agoRising Novice
Having problems as well in Merge
academy.. not saving in regular game nor the treasure trove
- chelery19698 hours agoNew Rookie
Same. Mine isn't saving in either part of the game. Won't let you buy energy. Won't let you use coins. Too many buggy things going on right now to enumerate.
- shuttuhbugfz8 hours agoRising Novice
Im having the same problem. Same as with the Lucky cat bingo I keep losing all my progress in the house. I work my way back up the levels and next ime I log in Im back at the beginning. These games are getting so annoying but Merge is really the worst. I like the game but just so many bugs.
- MaMaBlue19697 hours agoRising Traveler
My pogo user name is: MaMaBlue1969 & I'm a paid member. For the past 24 hours now, seemingly from when the Treasure Trove & Album Challenge were introduced the game stopped saving progress after I collected a few cards & made progress in the Treasure Trove & Regular Merge game.
Now, Everything restarts & since I purchased energy/coins & the Treasure Trove & Album challenge are TIMED what is Pogo going to do to: 1. Compensate players on lost time...it's already been 24 hours. 2. Compensate paid members for any losses with purchases where there is an actual loss?
I don't have "multiple tabs open" nor does my "cache" need cleared. All the multiple other games I play are fine. It's clearly an issue on EA's end so kindly get this fixed & provide answers.
Thank you
- coffeycat3we7 hours agoRising Rookie
I have noted the same issue on a previous post. Although I have come to find out that some other games are not saving progress. After I checked today's crossword and noted it is not saving progress on the saved puzzle I have opted to avoid Pogo today. I am a paid member but I am questioning that choice.
- mytocan88Kd7 hours agoRising Newcomer
Same thing happening to me on multiple operating systems.
- WildCherryVJSV7 hours agoNewcomer
my progress is disappearing, its seems its the game that has the glitch, I have been playing this for over 24 hours now and i am still replaying the same game. Its like living in the movie Ground Hog Day. This is my favorite game but I am becoming frustrated with all the glitches in this game. I have been a member for many years this is causing me to rethink my membership. I have been reading this isn't just happening to me.
- jgc9227 hours agoSeasoned Newcomer
Nothing is saving. In the main game I cannot "purchase" anything. It locks up and I have to exit and go back in - to find everything I had done gone. Treasure Trove resets every time. I can't keep doing the same thing over and over. Waste of time and frustrating. PLEASE get these issues fixed.
jgc922
issues started 2 days ago 3/29
Lenovo laptop Windows 11
- sassytr7 hours agoSeasoned Newcomer
Merge Academy will NOT SAVE your progress since the addition of the new Treasure Trove and Card Album feature...I have played it repeatedly and left, only to return and find it has reverted back to the beginning...It has been a few days now since they started, and at this point you should just begin the Treasure Trove over again once you have fixed the problem, since we have lost days of playing the game.
I am a paid member and have been for about 13yrs...Pogo always has issues when introducing new additions to this site...It is understandable that errors will be made, but please do not make it seem like it is your members fault, that WE are doing something wrong to cause the issues...I only ever use 1 browser and have only 1 tab in use, which is the tab I am using to play my games on pogo...So PLEASE, fix the issue and start it over so we may enjoy the FULL aspect of the game.
Thank you
tsassyr- Chris-50CB6 hours agoSeasoned Newcomer
I'm having the same problem. I'm not wasting my time on it anymore. It also takes away everything you won.
- TigerRy2000kH7 hours agoSeasoned Newcomer
I have had the SAME problem as above. Not only is my progress not being saved, but I have cleared half the board and still have not gotten the "clay" item that can fulfill orders. PLEASE fix these major glitches!
- rckchick180gT6 hours agoNewcomer
it will save when you switch between main game and mini game, but if you come out and play totally different game it reverts back and doesnt save mini game
- Towgirl19786 hours agoNew Novice
I have been having the same issue since yesterday. It is frustrating
- alsogc5666 hours agoSeasoned Novice
Same issues, plus I can no longer play merge academy on my iphone. It will load, it will not let me tap to enter anywhere. I wish they had a pogo app!
- Playergracz6 hours agoSeasoned Newcomer
- calculateRt6 hours agoNewcomer
Merge Academy is not working for me. The mine game wont allow me to advance i keep loosing my place and have to start over again. I can not purchase energy, tells me i have no gems when i have over 400.
- howabout1356 hours agoNewcomer
I have tried for 2 days to access merge gardens, since the new side game appeared in merge, I have been unable to access the game. What is going on
Featured Places
Pogo Technical Issues & Bugs
Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 6 minutes agoCommunity Highlights
- EA_Lanna28 days ago
Community Manager
- EA_Lanna7 months ago
Community Manager
- EA_Illium4 years ago
EA Staff (Retired)