Merge Academy - Won't save progress

My pogo user name is: MaMaBlue1969 & I'm a paid member. For the past 24 hours now, seemingly from when the Treasure Trove & Album Challenge were introduced the game stopped saving progress after I collected a few cards & made progress in the Treasure Trove & Regular Merge game. 

Now, Everything restarts & since I purchased energy/coins & the Treasure Trove & Album challenge are TIMED what is Pogo going to do to:  1.  Compensate players on lost time...it's already been 24 hours. 2. Compensate paid members for any losses with purchases where there is an actual loss?

I don't have "multiple tabs open" nor does my "cache" need cleared. All the multiple other games I play are fine. It's clearly an issue on EA's end so kindly get this fixed & provide answers.

Thank you