Forum Discussion

9a18fad7f8652e94

Seasoned Novice

30 days ago

Solved

Merge Academy not Loading

For the last 2 days all I get is a white screen, the game will not start.

bug

technical issues

EA_Lanna
16 days ago
Hi folks,

It's been a bit since we've seen reports in here about Merge Acadent not loading. I'm taking this as a good sign the loading issues have resolved themselves. If future readers are running into similar issues with getting a white screen on Merge Academy, please take a peek at abbycattx's wonderfully detailed and informative post to try troubleshooting it:

Abbys Troubleshooting Advice

- EA_Lanna

MMP77

Rising Novice

30 days ago

Same. It's been down for me for a few days now. I've cleared my cache, tried different browsers and I went incognito mode to test. It's not working but every other game on Pogo is working.

MMP77
Rising Novice
22 days ago
It's working for me randomly again. I checked every couple of days and it just started working.
- EA_Lanna
  Community Manager
  22 days ago
  That's great news! Thanks for sharing MMP77. I wonder what happened there... Are you using Windows? There was an update released recently (have to update it myself), and it might have helped things resync again.
  - MMP77
    Rising Novice
    17 days ago
    I don't know what happened. It was the only game not working. I tried different browsers, cleaning my cache, etc. I did have a Windows update but it worked after that update. Then it crashed randomly.