I cleared my cache as suggested and when I logged back in, the credit was there for the order.
Hello! Sorry to hear your completed orders are not progressing within the badge. Anytime we see something like this it is important to log out of the Pogo site and follow the troubleshooting instructions.
Because Pogo is a browser‑based gaming site that runs entirely in our browser, keeping our devices updated and clean is essential for smooth communication with our devices and Pogo servers. When glitches or errors occur, they’re most often linked to browser settings, connectivity issues, or cached data.
Steps to try:
Update your Browser: Make sure you’re running the latest version of Chrome, Edge, Firefox, or Safari. Outdated browsers can break compatibility with Pogo’s games (even one).
Clear Cache & Temporary Files: Old cached data can conflict with new updates. Regularly clear your browser cache and cookies to refresh communication with Pogo servers (if you are a heavy gamer this should be done at the very least weekly). Browsers can hold onto outdated files that prevent the new events from loading. Clearing cache/cookies often fixes this.
I double checked the game and the badge before replying to you and it is currently working as designed.
Please give these troubleshooting steps a try!
Community ManagerCommunity Manager
EA Staff (Retired)
