Merge Academy Vault Stars 300 chest giving out Dupes

Hi folks, 

Realised I hadn't posted here with the news, sorry about that. We did see these reports, and we passed them on. 

The good news is this is on the team's radar, and Pogo_Sconnie has since shared a service update. 🙂 I'll pop it below for you:

We’re investigating reports that the 300-star (orange) Vault Chest may award duplicate stickers, despite messaging that it guarantees a Tier 5 sticker not currently owned.

What we know:

• Some players are receiving duplicate Tier 5 stickers from this chest.
• The tooltip text may not reflect the current behavior in all cases.

 

Important context:

• Duplicate stickers are automatically converted into Stars and added to your Star Vault balance.
• These Stars can be used toward future Vault rewards, so progress is still being accumulated.

 

Status: This is under investigation by the team. We’re reviewing both the reward logic and the in-game messaging to ensure they align.

We’ll share updates as soon as we have more information. Thank you for your patience!

That's the latest news we have on this. We'll do our best to update this thread with any other news or updates we can share. 

- EA_Lanna