Forum Discussion
2 Replies
Hello! Sorry to hear about your loading issues in Merge Academy, I understand how frustrating that can be. I double checked the game on my end, and it did load and play as designed.
Please take a moment to try the following troubleshooting steps:
Clear Browser Cache and Cookies: This should be done anytime we experience issues on a browser-based gaming site. Going a step further and deep cleaning your devices weekly also helps.
Why cache clearing helps with browser games:
- Your browser is still using old, stored files from previous visits
- Pogo's servers are sending new, updated information
- These don't match up, causing loading conflicts
Browser Updates: It's always a good idea to check to see if it needs updating - These updates can change how browsers handle the game and features.
Because you mentioned different colored screens this could also be an outdated graphics driver or a few other causes. I recently created a few guides for players that explains in great detail:
Please give these troubleshooting steps a try and let us know how it goes!
- abc83055573623 hours agoRising Newcomer
My Merge Academy won't load at all. It just stays on the loading page doing nothing. This is getting ridiculous. I keep trying, but nothing happens. I've rebooted PC and refreshed page many times to get absolutely nothing.