Forum Discussion
• Pogo username: bradpogos
• Date (approximately) when you first encountered this error: 03.31.26 (March 31, 2026)
• Device Type: Mac, PC, Android, iPhone, iPad
• OS version: most recent versions
• Browsers Tested: Chrome, Safari, Firefox, Opera, Brave, Vivaldi, Sidekick, Tor
• Current Browser Version Number: most recent versions
DxDiag File attached: I'm not doing that. I checked my account and test-loaded the game on everything I have, even knowing the generator wasn't going to magically appear on one device and not the others.
• What Troubleshooting steps you've already completed: This isn't operator error. If the generator isn't there (for a ton of people), then the generator isn't there. Programming can take care of it. Drop generators for those without, and then work on making sure it doesn't happen again. All I can venture to guess is that wherever in the grid the generator was supposed to be, it didn't become available to some players due to a possible simultaneous glitch occurring with gems or coins being collected or credited. If hitting that grid removed an item from the "to-do" list, such as rewarding coins from a certain number of merges, then maybe the generator just never registered because the coin glitch overrode it. By most accounts, problems with saving and reverting to previous game progress occurred when gems or coins were awarded or cashed in, so maybe that's why some people are missing the Level 5 clay/pottery wheel generator? I haven't a clue.
• Any issues with other games: Probably.
Thank you for your time.
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