Missing rewards from Pogi Pass - Elyra the Hopeful

Below is my issue from yesterday!

Today I clicked to "cash" 500 extra stickers but all I got my 500 stickers taken away. 

Please respond regarding both of these issues!!!!!!!!!!!!

My Pogo name is lacat3. I am playing on an HP laptop via Chrome with Windows version 25H2 (OS Build26200.9550).

I am in Constellation Elyra the Hopeful. I just claimed my rewards from Levels 50, 51 and 52 but didn’t GET the rewards. I especially want the 110 crate for Farm Merge Valley. Please help get me the rewards I earned.

Pogo Username: lacat3

Device Type: HP laptop using Chrome 

OS Version: Windows version 25H2 (OS Build26200.9550).

Thanks,

lacat3