VisconteMfiaTf
Hello 🌞 Sorry to hear you are having issues with the Pogo website, this can indeed be frustrating. Let's see if we can figure out somethings!
"Pogo has been running slow or not at all. I have not been able to play most of the games due to them freezing or cannot get into the game."
When a website is running slow, freezing or crashing this may be a sign of a variety of things:
System-Related Causes
Internet & Connectivity Issues
You have our email addresses; so please at least email to us what is going on.
Over the years I have not seen Pogo email us regarding an issue, however that is a very good suggestion!
"Because this is not 'our' technical issues...it seems to be on your end."
📢 Current Pogo Announcements
As of November 2025, Pogo has posted service notices about Jungle Gin, Sweet Tooth Town, Niles Pyramid, Solitaire Home Story and two episodes of Claire Heart Secret and Shadows out of the 60 games on the website. We can also check the Pogo Forums or the Pogo Blog for the latest news and service updates. Currently the Pogo website itself is not freezing or running slow.
📖 If you are reading forums, it can sometimes be confusing and may give the impression that everyone is experiencing issues. In reality, most players rarely post when things are working smoothly and they’re simply having fun! When you see a thread/post reaching hundreds or even thousands, that’s the point where it’s worth checking for official service updates and alerts.
🌍 Bigger Picture
Between October and November 2025
- Windows 10 reached end of support.
- Windows 11 received major security updates 68 total to date (unusual and significant)
- Microsoft also tested Windows 11 version 25H2 and 26H1, hinting at upcoming features for 2026
- Apple rolled out iOS 26.1, macOS Tahoe 26.1, and expanded Apple Intelligence (one of Apple’s biggest updates ever)
- Apple introduced tighter security with critical security hardening.
- Google: Released Android 25 QPR1, focusing on AI-driven personalization and enhanced privacy controls.
✴️ All of these changes and updates to our devices have ripple effects on a browser-based gaming site like Pogo, they often alter how browsers handle graphics, memory, and APIs (computer language - think of it like a recipe changing to new ingredients). *Keeping our devices updated and current is essential, not only for Pogo to run smoothly but for the overall security & compatibility of any device.
These technology updates, patches and changes will increase on our devices for many years to come, currently we’re living through a massive technological transition, also known as “Fourth Industrial Revolution” (4IR) or 4.0". *Bigger changes are on the horizon.
Please take a moment to check the updates listed in the beginning, the blue sentences are links to help.
If you have any questions or need any further help, please do not hesitate to reach out again. Together with other players and our EA Community Managers, will be happy to offer you more support.