@LaBonnieD
I understand your frustration and our feedback is acknowledged.
Chat safeguards are in place for several reasons, primarily to protect users and maintain a safe online environment. There is also the topic of slang words, which I believe may be the issue in your case.
Platforms are required to adhere to local and international laws, which may require them to censor certain types of content. What one word means to us may mean something different to someone else and vice versa. If you're curious, you can always check the word blocked to see if it has more than one meaning.
Nevertheless, our feedback is appreciated and taken into account.
Positive Play Charter - Electronic Arts Official Site (ea.com)