On Pogo's Merge Academy I lost so gems
4 days ago I lost 100 gems on Merge academy buying coins. Today 10/23/2024 lost another 100 gens buying the same coins. If I use 40 gems it works but using 100 I lose. Also lost 20 gems buying energy 10 minutes later. Lost 20 gems about 3 weeks ago for same Problem. I deserve to get those Gems back. That's almost $20.00 worth
Please help.
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Now Again 10/25/24 I lost another 40 GEMS buying coins on Merge Academy on Pogo. Got no coins. This is the 1st time I lost 40 GEMS on this game. This needs to be fixed Pronto!
Hello! For account/order issues we must contact Customer Support and open a case to report it.
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Would you mind sharing when you made the purchases was it at the entrance for the game (where we collect our energy) or as you were playing the game?